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Customer Testimonials

Our goal is to save you money and give you great service.
But don't just take our word for it — here are some testimonials from just a few of our satisfied clients from all over Arizona.

 

 

 

 

 



He’s Awesome; he went out of his way to deliver our truck, Thanks Wayne!

Our salesman drove the truck to our door. I was more than satisfied with our level of service, it was way above expectation.

Very professional, very satisfied!

Our experience was great. Our salesman Wayne Bently was very knowledgeable and courteous. He wanted to know what we wanted in a vehicle and sold us that type. He did not put down or bad mouth any other brand. I would recommend this dealership and salesman to anyone, and already have.

Great Job! John Bolton is great to work with.

Perfectly Professional!

Had a good experience and quick paper work. Thank you!

Paul Stapley made this purchase exceptional. No hassle car buying, very courteous. Please give him a raise! I will buy from this dealership again because of Paul and his attitude toward the customer. Very helpful and he delivered my car to my front door. “Excellent”

J.J. has been very good to work with and I would recommend him to everyone. Thanks

My car left my son stranded after the local dealer said it was ok. Tom Jones got my car back on the road and I have had no problems sense.

Great job salesman!

The sales experience was great. Great job Tom Jones Ford Buckeye, Arizona.

Best car buying experience.

I was very impressed with the customer service provided by our salesman John Bolton!!! My husband bought a new truck (F-150) the day before I bought the Fusion and Mr. Bolton is the reason I bought the Fusion.

Don Norris was the best sales person I have met, very relaxed and a very nice person. If I had the money I would get another truck from him.

Every thing went smoothly and with great care. Great people to do business with.

We cannot give enough complements in our experience with Tom Jones Ford dealership. Jay Ballard was an excellent rep for his dealership and we won’t hesitate to recommend him and Tom Jones as the place to buy a car. We defiantly will buy from them again!

The most satisfying buying experience I’ve ever had, a true pleasure. Don is the best!

This was the first buying experience at a car dealership that was fun. If we can buy again at Tom Jones we will. It would have been twice as long anywhere else. Thank you to John Bolton for making the experience “Tops”.

There was no visit to the dealership. Everything was done over the phone. Great results.

My first acquaintance with your company was Mr. John Bolton. I was introduced to him through another satisfied customer, Jerry Geiger. John is unique, in my opinion, as automobile salesman go. He was aggressive yet not pushy. He was very respectful but sill made me comfortable. I don’t want this note to be about Mr. Bolton, because you know how his head will swell even more if I go on. It was however, John that put me in your dealership. Knowing how busy my schedule was, is, he called and asked if I was going to be in my office for a while, and then asked if he could drop by for a couple of minutes. I agreed and he showed up in my new F-150, to be. I looked at the vehicle and made an appointment for the following Friday to meet at his office. I did.

This is where your company really started to shine. The first issue I noticed was, this is not your usual new car dealership. Where are the vultures swooping around waiting for the kill? John greeted me, showed me around the showroom, and introduced me to just about everyone we ran into. He was more interested in showing me the people he works with than selling me a car. He even introduced me to other customers! My credit information was sent to John on Wednesday to get a jump on the buying process, so after the remaining paper work was completed, he told me to relax while Jay was entering my data and the truck is being prepared. Walk around eat and relax. He, with my permission, went about his business serving other customers. While I was checking out your facilities, a young man came up to me and asked if I was hungry? It was around noon time and I could smell a Bar-B-Q so I replied in the positive. I was led to the employee’s lunch area and sat down, presented with burgers, potato salad and cole slaw, dug in and enjoyed. So here I am sitting around with the “Boys,” watching Cops on the tube, shooting the bull with the guys like I have known them since childhood. (No exaggeration.) I mean I, we, were having such a great time, they had to page me over the intercom to locate me to let me know I had to buy a vehicle!

Now I am in Jay’s office. I have been in this seat many times before and I knew what was coming. This is the closer! BRUTAL is there middle name! I am going to be barraged with crap to buy! I am going to be scared to death that I will be abandoned if I don’t buy this or that! To my surprise, it was none of the above. If Jay is your closer, then the Tom Jones Company is the Los Angeles Dodgers, because you have a Gagne! Jay was one of the more pleasant people I have met. Why shouldn’t I of expected that? After all, I was in dreamland auto sales, wasn’t I? I was presented with options I didn’t want, and some that I did opt for. That’s it, painless. Once Jay did his thing I was returned full circle to John Bolton. At this point, keep in mind, I am delighted with my purchase and I haven’t even test drove the thing yet! John said to me, “One more thing and I won’t take no for an answer. The truck is almost ready but you can’t have until we drive it down to the gas station and top off the tank for you.” They did, I was given the keys, John showed me around the interior, big smile on my face and away I went.

A couple of weeks later, I was driving down the road re-thinking about this experience, yes it left that much of an impression on me, and my cell phone rang, it was Bolton. I asked him if he had planted a Jones bug in the cab that automatically ques his phone when a customer is thinking about the sale. It was a follow up call which I value very much as a sales person and find as a very effective tool. (It prompts this type of response and additional business.)

In closing, Mr. Ron Jones, keep doing what you’re doing. You have a wonderful staff, a great facility, and a very pleasant atmosphere in which to do business on both sides of the deal. Thank you!

This was the first time ever that I really enjoyed dealing with an auto dealership. I can not think of a nicer group to deal with. The truck is great, as I dreamed it would be.

No high pressure sales tactics, salesman was knowledgeable and friendly, financing was laid back yet very professional, made buying a vehicle less stressful. Would definitely buy from Tom Jones in the future as well as recommend there sales and service to others.

I went to 3 dealerships and returned to Jones Ford because of the service and salesman!

John Bolton is a real professional and a great sales person; he is the main reason why I return to Tom Jones first.

Dealership was great!

We were very impressed with the salesman and the delivery. He even delivered to our house. I would recommend Mr. John Bolton to anyone we know and our friends.

We first went to Mel Clayton and Pioneer West Ford. Mel Clayton was way to high pressure and Pioneer West was very unfriendly. Our experience at Tom Jones was outstanding, however. Very friendly, no pressure, and made us feel comfortable. I would like to acknowledge one of Tom Jones associates, John Bolton. We were thoroughly satisfied with his sales, service and assistance.

I am extremely happy with Tom Jones Ford. This is my third vehicle purchase from Mr. Bolton and I have a friend who bought a truck from him. She was very satisfied and surprised with her experience (no high pressure sales pitch and very fast and easy delivery).

Salesman was very good at his job. Very experience, friendly and deserves a raise or a brand new car. Thank you to Tom Jones very good dealership.

Enjoyable, LOVE my truck!

The buying experience at Tom Jones was the best I ever had. This is my second purchase from Tom Jones and they were both enjoyable. My sales person Denny Ludwig was a pleasure to work with. He helped us out any way he could to find us the best price and interest rate. Tom Jones Ford A+

Dennis Ludwig did a very good job of finding the F-150 that I wanted from other dealership in Prescott, AZ. Dennis went out of his way to help and in the time I needed. Excellent Job!

Have purchased at least 4 or more new cars, this was my first purchase at Tom Jones Ford, and it proved to be the most enjoyable and rewarding new car purchase I have ever made.

Tom Jones Ford will be the only dealer for my future needs.

Dennis Ludwig was exceptional with helping us to get our new Freestyle station wagon! In fact, Jay worked very hard to help us obtain financing and we are very grateful to both Tom Jones Ford and the good people at Ford Motor Credit!

Best car buying experience I’ve ever had. I would definitely tell anyone I knew interested in buying a Ford to come to Tom Jones. Dennis Ludwig was great to deal with.

Dennis Ludwig did an excellent job; the best part was no pressure. It made purchasing the vehicle a pleasure.

Had a good experience and quick paper work, Thank you!

Everything regarding my purchase went very smooth. Dennis was great about doing everything in order. I had an issue with a dent in my door; he had it taken care of promptly. Thanks for everything, keep up the good work.

Denny Ludwig spent more time explaining the truck than any other salesman has in my past experience buying Ford’s.

Dennis the sales person was very polite, experienced and went the extra mile on the purchase. After buying the truck, I found a damaged oval on the back tailgate. Dennis ordered the part and the oval was replaced later that week, with no problems. The finance department went over the loan better than anyone has ever done before. I really felt comfortable buying this truck. Tom Jones Ford has been the best between all Ford dealerships, I’ve been too! I have bought 3 trucks from Sunset Ford and have not had the service I have had with Tom Jones. Great job! I will recommend Tom Jones Ford to other friends.

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