Service Department

Tom Jones Ford has fast, accurate and competitively priced service. Our service department is focused on accurate diagnostics, quality parts, trained certified staff and most importantly customer service. It's the best way to protect your investment, maintain your vehicle warranty, and ensure that you get top dollar at re-sale.

Service You Can Count On: Our factory trained technicians have up-to-date training and state-of-the-art equipment to quickly and accurately diagnose, repair, and maintain your Ford, Lincoln or Mercury. Many of our technicians are FORD MASTER TECHNICIANS and ASE CERTIFIED.

Roadside Assistance: If your car is in the factory warranty period, Roadside Assistance is available 24 hours a day 7 days a week at 1-800-241-FORD (1-800-241-3673) and includes:

Tire changes
Jump starts
Lock out service
Fuel delivery and towing for both warranty and non-warranty related events
Drop Off Options: For the convenience of our customers, Tom Jones Ford has an easy to use Night Owl / Early Bird service option. Just fill out the Service Request Envelope, drop your keys in the envelope, leave the envelope in the drop-off slot, leave your locked vehicle in a service area, and we'll take care of the rest!